Which firmware should I use with my MXM and Sony XDCam EX camera? 


Firmware V. 1.20 or higher


Firmware V. 1.10 or higher


Firmware V. 1.10 or higher


Firmware V. 1.10 or higher


Firmware V. 1.10 or higher


Firmware V. 1.10 or higher


Firmware V. 1.10


Firmware V. 1.10 or higher


Firmware V. 1.10 or higher


Firmware V. 1.10 or higher


Firmware V. 1.0 or higher


MXM adapters will not record in UDF file format on models (PMW100/160/200/500).  No adapter will record in UDF mode. 

However, recording in FAT32 file format is available on all cameras.



Why do I get a media restore error?

This message occurs when the camera has not completed writing the TOC (Table of Contents) for the file it has just written. The main causes are: -

Ejection of the card before it completes writing the TOC, ie before the slot light turns green from red.


Power interruption during recording.


One of the causes of the above error is allowing recording with an almost depleted battery.   To prevent this, please go to MENU | OTHERS | scroll to BATTERY ALARMPlease set the warning voltage to a minimum 12.1V on both slots.


Note: When working with a Mac – please ensure to use the lock on the memory card to prevent Apple writing into it; or reformat the memory card on camera prior to use, every time the media/data has been accessed on a Mac.


Also, please be aware when swapping media from one camera to another without reformatting, this can sometimes cause or create media errors as each camera writes its own signature to the memory card.


Finally, the writing speed of the SDHC card is too slow.  Make sure to use a professionally graded memory card like ATP or Hoodman Steel.

How do I access the firmware version?

To access the firmware version on your EX1, while the camera is on, you press simultaneously 3 buttons: -


Then within the display, scroll all the way down to the bottom and you'll see the firmware version. This is only applicable if you have never upgraded.

From version 1.20, the firmware resides within the MENU under OTHERS and scroll all the way down to the bottom.


Why should I choose a MXM card?

The biggest considerations are price, reliability and QC.  We at MXM Express have completed over 8,000 hours of recording MXMs with various media.  We have highly qualified technicians who understand what is required for a reliable product. Our after sales support is friendly and available 24/7.


What is 'Unsupported File' on an EX1R?

Unformatted media inserted into an EX1R will display as “Unsupported file”. The prompts on the EX1R are slightly different with unformatted new SDHC memory cards compared to the EX1/EX3 on the LCD…and if the memory card is not formatted then it comes up with “Unsupported file”. 

In order to format your memory card on the EX1R you have to go into the

menu | options | scroll to OTHERS | scroll again all the way down to format media.  Format your card on the camera by following the prompts.


How reliable is a MXM adapter?

Our cards have been manufactured to the highest standard possible. We also use the latest and the fastest technology available on the market. Our QC is done at two levels; manufacturing and dispatch.

Tested memory cards: -(Updated 18 Feb 2013)

  • ATP Pro UHS-1 Class 10 16GB & 32GB
  • ATP ProMax Class 10 16GB & 32GB
  • Hoodman RAW Steel UHS-1 Class 10 16GB & 32GB 
  • Hoodman RAW Steel SDXC UHS-1 64GB
  • SanDisk Extreme Class 10 16GB & 32GB
  • SanDisk Extreme Pro UHS-1 16GB & 32GB
  • SanDisk SDXC 64GB 
  • SanDisk Extreme HD 16GB & 32GB 
  • Patriot LX Series Class 10 16GB & 32GB
  • Patriot LX Pro Class 10 16GB & 32GB
  • Patriot SDXC 64GB UHS-1 (LX and EP series)
  • Pretec Class 10 16GB & 32GB
  • Team Class 10 16GB & 32GB
  • Silicon Power Class 10 16GB & 32GB
  • Transcend Class 6 and Class 10 16GB & 32GB
  • Transcend SDXC 64GB
  • Photofast Class 10 16GB
  • Panasonic Class 10 16GB & 32GB
  • Panasonic SDXC 64GB 
  • Lexar Class 10 16GB & 32GB



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